Selling products is just the beginning

Selling products is just the beginning, there is no end to solving problems for customers in good faith

                                                            ——Emergency on-site debugging of vortex flowmeter

On September 19, 2018, a well station in Shengli Oilfield, Dongying, Shandong called Weihai Kunke Flow Meter Co., Ltd. to inform that the previously purchased vortex flowmeter had been received and that someone needed to be sent to the site to assist in debugging.

    Before the cooperation, the customer did not have on-site debugging requirements, so the commissioning cost is not included in the cost of this sale. However, the corporate purpose of Kunke Andao is to serve customers wholeheartedly. If the customer does not encounter problems that cannot be solved, they will not easily ask us For help, with the attitude of solving problems for customers first, the after-sales department of Weihai Kunke Flow Meter Co., Ltd. responded immediately and drove to Dongying Shengli Oilfield on the same day. Due to unfamiliar road conditions, the navigation section was repaired and the after-sales staff walked through the streets and alleys. Arrived at the company in Shengli Oilfield in time, because it was a break at noon and waited nearly an hour on site before contacting the relevant personnel, and immediately assisted the customer in the on-site commissioning. It took only half an hour to solve the difficulties in the commissioning for the customer and let the customer You can ventilate smoothly.

    In exchange for trust with sincerity, the staff at the well station of Shengli Oilfield spoke highly of the after-sales personnel of Kunke Flow Meter Co., Ltd. and took a group photo together. Seeing the smile on the customer's face, Kunke people are worthy of pain and tiredness!

    By the way: Afterwards, the customer offered to reimburse us for the road expenses! (Smiling face)

    What Kunke Antao has to do is that you choose our products and the services we provide, so that you can really buy with confidence, install with ease, and use with peace of mind!